John Tschohl

John Tschohl is an internationally recognized keynote speaker and seminar leader on service strategy, customer loyalty, and customer retention. He is considered by TIME Magazine and USA TODAY as the guru of customer service and service strategy.

For the last 29 years he has solely focused on helping organizations drive a service culture through his state of the art research and ability to emotianally communicate the power of the service strategy. As a service strategist he shows firms how to crish the competition, rapidly build market share and build a legendary brand.